Privacy Policy

The Privacy Policy of http//www.gallusecom.com, hereinafter referred to as the “website " detailed below administers the collection, storage, possession, affairs and handling of personal information and sensitive personal information of the users of the website, hereinafter referred to as “data”.

As a condition to use our website, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. So please check the latest version periodically.

This Privacy Policy Statement applies exclusively to http//www.gallusecom.com and is to be read in conjunction with our “Terms and Conditions Policy”.

All the users must read and understand this Privacy Policy, as it is here to safeguard the user’s privacy. It outlines the ways the users can ensure their personal information protected.

In order to use or continue to use our website you must accept the contents of this Policy. This Privacy Policy detailed herein is covers all websites be they mobile, static or through any other similar device.

What information do we collect?

Only data that you have provided us with on our website or have passed onto us by other means will be collected, stored and processed. You also have the prerogative not to provide certain information – although this may prevent access for you to some of our offerings, services and features.

Your data is transferred to us when:

  • • You enter our website and send an order.
  • • You communicate with us by telephone/mobile, e-mail, fax or letter
  • • You register to receive our newsletter, blogs or articles.

Data collection

We collect all the data in your account on our website, such as your name, company name, postal address, contact, phone/mobile number, fax number and email address and other business information. This is to ensure that you are reachable by potential trade partners, or to help us investigate problems with your account.

In addition to your account data, we also collect hidden data recorded when you browse and visit our website, including but not limited to; cookies and IP addresses. Please be aware this information is not used to identify you, but for the necessary purpose to avoid being targeted by hackers and for the purpose of making customised content service to users.

We may also record conversations and archive correspondence between users and the representatives of the website in relation to the services for quality control or training purposes.

In relation to our paid services, we may also collect personal information which include bank account numbers and related details to facilitate the sale or purchase of the services available on our website.

Additionally, through processing comprehensive statistical analysis, we are aiming to provide you with more efficient functionalities to facilitate and improve our services.

We do retain user data for as long as the data is required for the purposes of providing services to you for which the data can be lawfully processed or retained as required under any statutory enactments or applicable laws.

From time to time users may choose to delete or deactivate their accounts on the site. Please note that data requested for deletion may remain with us in our archive records for the purpose of compliance of statutory rights or for any other lawful purpose. Therefore users are requested to evaluate what types of data they would like to provide to us at the time of registration. Noting that if certain data is not forthcoming at the time of registration, your request to join our website may be refused.

What are the purposes for collecting, processing and using your personal data?

  • • Processing of orders, deliveries and services.
  • • For the verification of your identity and eligibility to complete registration.
  • • Processing payments and credits.
  • • Generating business enquires and trade leads.
  • • For advertising, marketing, displaying & publication
  • • Communicating on matters that may concern; orders, products, services and marketing offers
  • • For updating and maintaining our customer data
  • • For the technical optimisation of our Website
  • • To enable third parties to carry out logistical, technical and other services on our behalf

Disclosure of Information

Data we may collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly.

Data such as company name, address, contact person, telephone number, etc., will be posted on http///www.gallusecom.com publicly and accessible to all users, http//www.gallusecom.com conducts analysis and research on the above data regarding users' distribution of industry, geographic location. The purpose of this research is to gain a better understanding of our users, and is compiled and analysed and http//www.gallusecom.com maintains the right to share analytical results with its business partners.

Data Protection

Although we employ reasonable, industry standard security measures, to prevent unauthorised access, maintain data accuracy and ensure proper use of data we receive. No data transmission over the Internet can be guaranteed to be 100% secure from hacker attacks. Therefore http//www.gallusecom.com cannot make any warranty on the security of the data you transmit to us and you do so at your own risk.

Cookies

Our partners and we may use cookies and similar technologies to collect and store data to simplify navigation for you and provide features and recommendations for personalisation. If you do not wish to use cookies, set your browser to block cookies. However, we would like to point out that this may block the full use of our website.

Questions

Please contact us regarding any questions you may have about our Privacy Policy: customercare@gallusecom.com

Grievances

In accordance with the applicable laws, the details of our Grievance officer are provided below: Mr Winner Khadial: grievances@gallusecom.com